The recent news of the SMRT was been rampaging all over Singapore, and even outside Singapore for the past year. Trains breaking down, people fainting and now the transport services are under the intense scrutiny of the public eye through the press, and will be for the coming months.

However, that's not interesting to talk about. We all know that the initial problem with the trains is a technical one, and something that Singaporeans are used to handling without problems. This post is dedicated to the reactions to the problem from the people, rather than the problem itself.

Given that I had the opportunity to speak to many people about the problem, it being a conversation starter recently, I have found that it follows a very interesting pattern. Firstly, the anonymous netizens online would ask for a drastic action, such as the firing of the CEO or a large fine on SMRT, and then friends on facebook would join in, echoing the same frustrations. Immediately after that, the rational people would then come in and defend that the situation is not as bad as it sounds, and that our system is still much better compared to other countries out there. A short argument would occur in the comment box, and usually ending with the former person either accepting a partial point, or just rejecting the rational notion outright.

So who's right? Is it obviously wrong to take an extreme view? Is the situation normal enough that rational views still work?

Me, I'm just sad that in this commotion, everyone just wants to be right, and forgets about solving the initial problem at hand.